Account & Billing

Subscription & Billing

• What is the difference between advocacy users and SMM team members?
• Refund policy
• How to adjust your Employee Advocacy billing to include more advocates
• What currency does Vista Social bill in?
• How to find & download invoices or receipts
• How to update your payment method

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Plans, Pricing, & Trials

• Can I trial higher plans during an active subscription?
• How many profiles and users can I have on my subscription?
• Information about free trials
• Vista Social's Nonprofit Discount
• Vista Social Fair Use Policy

Account Management

• How to change your time format (12hr vs. 24hr) in Vista Social
• How to resolve email deliverability issues (blocked status)
• I'm having issues using Google Sign-in in Vista Social
• My Vista Social account is locked out
• How to change your email address or password

White Label

• White labeling with Vista Social
• Use a custom email and logo to white label your email notifications
• White label logo setup in Vista Social
• Use your custom domain to white label your shared calendar and dashboard
• Use your custom domain for white label link shortening in Vista Social

Affiliate & Referral Program

• Referral Program
• Affiliate Program
• Affiliate Policy

Other

• Understanding your Legacy Plan
• Understanding your time savings and risk reduction with Vista Social
• IP Address and Location: Using Vista Social with Global Accounts
• How to Customize Your Homepage (Start Page)
• Dashboard Notification Center
• How to choose which emails you want to receive from Vista Social

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