When you connect a social profile, Vista Social pulls in its historical data, depending on what each network's API allows. This guide shows the report data available for each network and how often it refreshes. For backfill details, see How much historical data does Vista Social backfill?
Facebook Pages
Report data |
Data refresh schedule |
|---|---|
| Profile metrics | A few times a day, every 5 to 6 hours. |
| Post performance metrics (including Reels) | A few times a day, every 5 to 6 hours. Covers posts from the last 30 days (by default). |
| Stories | A few times a day, every 5 to 6 hours, within 24 hours of the story being available. |
Instagram Business profiles
Report data |
Data refresh schedule |
|---|---|
| Profile metrics | A few times a day, every 5 to 6 hours. |
| Post performance metrics (including Reels) | A few times a day, every 5 to 6 hours. Covers posts from the last 30 days (by default). |
| Stories | A few times a day, every 5 to 6 hours, within 24 hours of the story being available. |
TikTok
Report data |
Data refresh schedule |
|---|---|
| Profile metrics | A few times a day, every 5 to 6 hours. |
| Post performance metrics | A few times a day, every 5 to 6 hours. Covers posts from the last 30 days (by default). |
LinkedIn Company Pages
Report data |
Data refresh schedule |
|---|---|
| Profile metrics | A few times a day, every 5 to 6 hours. |
| Post performance metrics | A few times a day, every 5 to 6 hours. Covers posts from the last 30 days (by default). |
LinkedIn Personal profiles
Report data |
Data refresh schedule |
|---|---|
| Profile metrics | A few times a day, every 5 to 6 hours. |
| Post performance metrics | A few times a day, every 5 to 6 hours. Covers posts from the last 30 days (by default). |
Threads
Report data |
Data refresh schedule |
|---|---|
| Profile metrics | A few times a day, every 5 to 6 hours. |
| Post performance metrics | A few times a day, every 5 to 6 hours. Covers posts from the last 30 days (by default). |
Bluesky
Report data |
Data refresh schedule |
|---|---|
| Profile metrics | A few times a day, every 5 to 6 hours. |
| Post performance metrics | A few times a day, every 5 to 6 hours. Covers posts from the last 30 days (by default). |
Report data |
Data refresh schedule |
|---|---|
| Profile metrics | A few times a day, every 5 to 6 hours. |
| Post performance metrics | A few times a day, every 5 to 6 hours. Covers posts from the last 30 days (by default). |
X (available as an add-on)
Report data |
Data refresh schedule |
|---|---|
| Profile metrics | A few times a day, every 5 to 6 hours. |
| Post performance metrics | A few times a day, every 5 to 6 hours. Covers posts from the last 2 days. |
Competitor analysis (Facebook and Instagram)
Report data |
Data refresh schedule |
|---|---|
| Profile metrics | A few times a day, every 5 to 6 hours. |
| Post performance metrics | A few times a day, every 5 to 6 hours. Covers posts from the last 30 days (by default). |
|
Note If you just connected your profiles, data may not be fully synced for the first few hours. A complete sync usually takes 48 to 72 hours, so the system can process and update your data a few times. |
Frequently Asked Questions
Q: How much historical data can Vista Social pull in after I connect my profiles?
A: All plans include up to 60 days of historical data, where the network's API supports it. See How much historical data does Vista Social backfill?
Q: Why is some historical data missing for my Instagram profile?
A: Backfill depends on when the account became a Business or Creator account. Audience metrics such as follower counts usually can't be backfilled due to API limits.
Q: Why does my report look incomplete right after connecting?
A: A full sync usually takes 48 to 72 hours.
Need help?
Reach out to our support team, and we are happy to help.
Related Reading:
Why your data in Vista Social might differ from your native analytics
How much historical data does Vista Social backfill?
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