We're sad to see you go! If you need to cancel your Vista Social subscription, follow the steps below.
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Note Your plan stays active until the end of your current billing term, and we don't issue refunds for unused time. Annual plans renew automatically unless you cancel at least 30 days before the renewal date. See Refund policy. |
How to cancel your subscription
1. Go to Settings → Plan and Billing.
2. On the Subscription tab, click Cancel subscription and close account.
3. Read the cancellation warnings carefully and follow the prompts to finish canceling.
Once your account is canceled, your data is permanently deleted and you can't access it anymore.
Frequently Asked Questions
Q: Can I get my account back after canceling?
A: If you canceled recently, you may still be able to restore access by upgrading again from your dashboard. If you have trouble, contact our support team.
Q: Will I get a refund when I cancel?
A: No. You keep access until the end of your billing term, but unused time isn't refunded. See Refund policy.
Q: I have an Enterprise agreement. How do I cancel?
A: Contact your account manager if you don't want to renew at the end of your contract term.
Need help?
Reach out to our support team, and we are happy to help.
Related Reading:
Changing your subscription or billing details
How to find & download invoices or receipts
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