Are you seeing this error while trying to get your Instagram business profile or Facebook Page connected to Vista Social?
There are 2 reasons why you may be seeing this error.
1. You're not logged in to the right Facebook Personal Profile
2. You may not have give us all the necessary permissions to your account
🎥 Video Guide
1. You're not logged in to the right Facebook Personal Profile
You can quickly check if the Facebook Personal Profile you're logged in with has access to the page you're trying to connect by clicking on this link.
If the page/s is listed there, great! You may move on to the second step below.
If the page is not listed, you are probably logged in with the wrong Facebook Personal Profile or do not have admin access to the page you're trying to connect.
2. You may not have given us all the necessary permissions to your account
You may not have given us the permissions we need for your account. This typically happens when you try to connect to your Facebook page for the first time. All the permissions should be accepted as shown below:
On Facebook click on Settings & Privacy then Settings
Scroll down on the left menu 'til you see Your Activity and then click on Business integrations
Once there, click on the Remove button to the right of Vista Social.
Now head over to your Vista Social account and try connecting Facebook once more!
Need further help?
If you have any questions or need additional help, feel free to contact our awesome support team. We are here to assist you! 💙
Related Reading:
Can you connect Instagram without a Facebook page?
My Facebook Page is missing from the list of available profiles to choose from
How do I check if I have admin access to my Facebook page?
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