If you're having trouble connecting a Facebook page or Instagram profile due to tracking preventions, this article will help you get up and running in no time!
Why is this happening?
Vista Social relies on Javascript to be able to integrate with networks like Facebook, Instagram and others. To be able to help you connect social profiles from those networks, your browser needs to allow certain Javascript features for our site or you may run into other issues as well.
The Fix
Each browser is a bit different, the most common issues we've seen are from Edge:
Microsoft Edge
- Click on the lock icon in your address bar.
- Make sure "Tracking prevention for this site" is turned off.
You should now be able to connect your Facebook pages and Instagram profiles!
Need further help?
If you have any questions or need additional help, feel free to contact our awesome support team. We are here to assist you! 💙
Related Reading:
View your connected profile's details page
My Instagram profile missing from connection screen
Can you connect Instagram without a Facebook page?
How do I schedule posts for multiple social channels at the same time?
----
Sign-up now and enjoy Vista Social's fully featured free plan as you get started, or try our full toolkit priced to make social media management affordable!