Reconnecting your profiles to Vista Social – Vista Social

There are instances when connections to your social networks may become disconnected or access is lost, requiring a reconnection.

This guide aims to provide a brief explanation of the reasons to reconnect your social profiles, and how to do it.

Reasons why you need to reconnect your social profiles

1. Security and policy updates

Social media platforms periodically update their policies and terms of service to ensure user safety, privacy, and compliance with evolving regulations. In some cases, these policy updates may require users to reconnect their social profiles to third-party applications like Vista Social.

2. Switching profile types

If you decide to switch your profile type on your social network, it can result in a disconnection between your social profile and Vista Social. Instagram, for example, offers various profile types, including personal accounts, business accounts, and creator accounts. By reconnecting your social networks, you can effortlessly update the profile type within Vista Social, ensuring that access to the platform features (content planning, auto-publishing, analytics, etc.) aligns with your new profile type.

3. Other disconnection issues

Your social profiles can disconnect for various reasons, including access token expirations, security measures imposed by social networks, human error, account inactivity, and changes in platform features or settings.

How to reconnect your social profiles to Vista Social

You do not need to remove or delete the profile from your account.

Just go to Settings → Connected Profiles, then click the action button to the right of the social profile you want to reconnect and refresh the connection.

Need further help?

If you have any questions or need additional help, feel free to contact our awesome support team. We are here to assist you! 💙