You can set up a Google Play Store integration to manage your Google Play Store reviews from the Reviews Feed. To set up this integration, you’ll need a Google Play Console connection to link to your Vista Social account.
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Note You’ll need to be the Google Play Console Account Owner to set up this integration. |
Google Play Console setup
To set up your Google Play Console connection, you need to create or link an existing Project. Learn more about creating and managing Projects in the Google Cloud Console in Google’s documentation.
Create a project
If you don't already have a Project you want to use:
- Log into your Google Cloud Console account.
- Navigate to IAM & Admin > Create Project. Enter your details.
Set up your Service Account
- Ensure you’re in the correct Project.
- Navigate to APIs & Services > Enabled APIs & Services to see your enabled APIs.
- Click Library and search for the following APIs and ensure they’re enabled:
- Google Cloud APIs
- Google Cloud Storage
- Google Cloud Storage JSON API
- Google Play Android Developer
- Navigate to IAM & Admin > Service Accounts.
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Click Create Service Account.
- Enter an account name and description. Vista Social recommends giving your service account a descriptive name so you know this account is associated with Vista Social.
- Click Grant this service account access to project. Under Select a role, select Basic and then select Browser.
- Click Done.
- Click the three-dot menu under Actions and select Manage keys.
- Navigate to Add Key > Create new key.
- Select JSON and click Create
- A message will appear informing you that your private key has been saved to your computer. Click Close.
Invite users
- In the Google Play Console, navigate to Users and Permissions.
- Click Invite New Users.
- Add the email address associated with your service account. You can find this information in the Service Account Details tab of Service Accounts in the Google Cloud Console.
- Under Account permissions, select View app information and download bulk reports and Reply to reviews.
Vista Social setup
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Note Note You may need to wait up to 24 hours before setting up the integration in Vista Social. Google requires some time for these Account Permissions to take effect. |
Once your Google Play Console account owner has configured your Google Play connection, you can complete the integration in Vista Social. You’ll need the private key generated in step #12 in order to configure the connection in Vista Social.
To connect your Google Play Store account:
- Log in to Vista.
- Navigate to Quick add > Add a social profile.
- Click the Google Play Store.
- Enter package name and upload the JSON file that you downloaded
- Click Connect
Frequently Asked Questions
Q: Is there another way to connect my Google Play Store account?
A: This process is our only option for integrating your Google Play Console with Vista Social. We’ve shared feedback with Google and will continue to advocate for alternatives. We store private keys securely and use them exclusively for ingesting reviews and posting replies.
Q: Can I see reviews without text (e.g., ratings only, thumbs up/down)?
A: No, not at this time.
Q: Can I delete or edit replies to reviews?
A: No, not at this time.
Q: Can I manage reviews for apps in beta?
A: No, not at this time.
Q: How much data can Vista Social backfill?
A: Vista Social can backfill reviews up to 7 days, including edits to reviews.
Need further help?
If you have any questions or need additional help, feel free to contact our awesome support team. We are here to assist you! 💙
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