Below you'll find the most frequent TikTok publishing errors along with recommendations on what to do if they happen. ⚠️
In all cases, if the error persists or if you are unable to figure out how to fix the problem, we are here to help. Please contact support!
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Frame_rate_check_failed
This error message is coming directly from TikTok. It typically appears when the frame rate (FPS) of your video falls outside of TikTok’s supported specifications.
Recommendation
Ensure your video is exported at a consistent frame rate between 23 FPS and 60 FPS, which is within TikTok’s supported range. If possible, re-export the video using a standard preset (typically 30 FPS to 60 FPS) from your editing application tool.
If the issue persists after re-exporting, try uploading a different video to rule out file corruption or compatibility issues.
Otherwise, please contact support and ensure the failed post remains in the calendar so we can investigate further.
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Need further help?
If you have any questions or need additional help, feel free to contact our awesome support team. We are here to assist you! 💙
Related Reading:
Republishing a failed post on Vista Social
Limitations with sharing duplicate content