You've scheduled some Instagram Story posts for Auto Publishing, but noticed they are failing with the error message:
Instagram profile is not a Business profile. Convert to Business using the Instagram mobile app.
This guide will focus on helping you get going with Instagram story posting:
- Confirm that your profile is a Business Profile
- Confirm that the link between your Facebook Page & IG Business profile is active
Confirm that your profile is a Business Profile
Due to limitations in Meta's integration, only Business Profiles (not Creator profiles) are able to auto-post stories using tools like Vista Social.
Head to your Instagram Settings and make sure you're using a Business Profile type.
Confirm that the link between your Facebook Page & IG Business profile is active
Start by heading to the Facebook page that should be associated with your Instagram Business profile. There's a very specific area on Facebook you'll want to look at to check this.
Do not rely on the "accounts center" screen - you would want to go to your Facebook page's "linked accounts" screen instead:
| Wrong Screen 🙅🏼♂️ | Right screen! 👍🏻 |
1. On Facebook, head to the "See all Profiles" option and select your Facebook Page.
2. Click on Settings & Privacy, then Settings.
3. Under Permissions, click on Linked Accounts.
4. If this page asks you to review your account connection, click on Review Connection to complete this step.
5. Once you finish, it should look like this:
6. Once this is set, refresh your profile connection and try posting your Story again.
Frequently Asked Questions
Q: Can I still auto-publish Instagram stories with a creator account?
A: No. Due to third-party platform limitations, auto-publishing Instagram Stories is only available for the Business profile type.
Need further help?
If you're still having that error, please contact our support team for more troubleshooting help. We are here to assist you! 💙
Related Reading:
Troubleshooting Instagram Post Failures: "The Instagram Account is Restricted"
Instagram - Allow Access to Messages
Do you support Instagram creator accounts?
Sign up now and try Vista Social for 14 days, free!