Below you'll find the most frequent Facebook publishing errors along with recommendations on what to do if they happen.
In all cases, if the error persists or if you are unable to figure out how to fix the problem, please contact support. We are here to help!
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(#200) Subject does not have permission to post videos on this target
Recommendation
You may not have granted Vista Social full permission to post to your Facebook Page. To fully reset permissions, remove Vista Social from your Business Integrations list and reconnect the Page.
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Unsupported request - method type: post
Recommendation
This is a known bug from Facebook's end - their engineers are aware and have been working to fix this since January of 2022. It's an intermittent issue, which, from the latest updates, happens to less than 1% of posts that Facebook processes. You can find the bug report here
We recommend retrying the post in a few minutes.
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Reel processing failed. Height of x is below the minimum height required of 960, to see full Reels requirements
Recommendation
This means that the video you’re trying to upload does not meet the height dimension requirement for Reels, which has a minimum requirement of 960 pixels. This may occur if the video file is corrupt, incorrectly formatted, or if there was an issue during the file export or upload process.
To resolve this:
- Ensure your video has dimensions that meet the minimum requirements for Reels (at least 960 pixels in height).
- Check that the file is properly exported from your editing software.
- Try re-uploading after verifying the video’s dimensions.
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Error: Meta failed to process video — Aspect ratio exceeds maximum of 0.56 (9:16) Error Code: 1363040
This error usually occurs when trying to publish a Facebook Reel using a landscape video (e.g., 16:9 format). Facebook Reels require videos in a portrait orientation with a maximum aspect ratio of 0.56 (9:16). Landscape videos are not supported for Reels.
Recommendation
If your video is in landscape format (e.g., 16:9), choose one of the options below:
Option 1: Convert your video to portrait format (aspect ratio of 9:16 or 0.56) using a 3rd party video editing tool before uploading it as a Reel.
Option 2: Instead of publishing as a Reel, choose the "Video" option in the Vista Social publisher. This option supports landscape videos and is more suitable for standard feed video posts. Follow this step-by-step guide: How to fix Facebook Reel post failure caused by incorrect aspect ratio
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You are not allowed to post to this page. Please check your page permissions.
This issue is related to permissions or your level of access. You may not have granted Vista Social full permission to post to your Facebook Page.
Recommendation
The first thing to do is to reconnect the profile in Vista Social. If the issue persists, reset your business integrations:
- Remove Vista Social from your Facebook Business Integrations.
- Reconnect the Facebook page and Instagram profile, making sure to grant all permissions.
👉 Here’s a quick video walkthrough to guide you: Watch the video here
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Unable to parse response.
Recommendation
This error isn’t documented on Meta’s official resources. It could indicate that their system wasn’t able to process the data it received.
We recommend the following steps:
Check your profile to confirm whether the post was successfully published.
If it wasn’t posted, try publishing again.
If the issue persists, please contact support with a screenshot of the error message.
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We limit how often you can post, comment or do other things in a given amount of time in order to help protect the community from spam. You can try again later.
Recommendation
This message means that Facebook has temporarily restricted your account to protect against spam. This usually occurs when your activity (i.e., posting) is happening too quickly or looks automated.
To resolve this, you should wait a while before trying again, as the restriction is usually temporary. During this time:
Stop all posting/commenting for a bit
Don’t keep trying the same action repeatedly (i.e., retrying a post multiple times)
Make sure you’re logged in on trusted devices
Slow down or space out your posting frequency more
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For security reasons, your account has limited access to the site for a few days. If you have any questions, please contact our Help Center.
Recommendation
This error message comes directly from Facebook and indicates a temporary restriction on your account. To resolve it, log in to Facebook.com and check your account status or any required verification steps. Once the restriction is lifted, normal posting should resume.
Need further help?
If you have any questions or need additional help, feel free to contact our awesome support team. We are here to assist you! 💙
Related Reading:
Republishing a failed post on Vista Social
Profiles Keep Disconnecting? Here's How To Fix It! (Instagram / Facebook)