Vista Social offers several ways to sign in, depending on how your account is set up. This article explains each login method and how to use it.
Login methods
Login method |
Availability |
What you need |
|---|---|---|
| Email and password | All plans | Your Vista Social email and password |
| All plans | A Google account that uses the same email address as your Vista Social account | |
| Passkey | All plans | A passkey added to your account (fingerprint, face recognition, device PIN, or security key) |
| Single sign-on (SSO) | Enterprise plan | Access to your organization's identity provider |
How to log in with email and password
- Go to the Vista Social login page.
- Enter your email and password.
- Click Login.
Forgot your password? Click Forgot password? on the login page to reset it.
How to log in with Google
- Go to the Vista Social login page.
- Click Login with Google.
- Choose your Google account and follow the prompts.
|
Note Your Google account must use the same email address as your Vista Social account. |
How to log in with a passkey
A passkey lets you sign in without a password. You verify your identity with your fingerprint, face recognition, device PIN, or a security key.
Add a passkey
- Click your avatar in the bottom left corner and select Settings.
- Go to Account Settings → Security.
- Under Passkeys, click Add passkey and follow your device's prompts.
Sign in with your passkey
- Go to the Vista Social login page.
- Click Login with passkey.
- Follow your device's prompt to verify your identity.
|
Note You need to add a passkey to your account before you can use Login with passkey. |
How to log in with single sign-on (SSO)
SSO lets your team sign in with your organization's identity provider (such as Okta, Microsoft Entra ID, Google Workspace, or OneLogin) instead of a separate Vista Social password.
- Go to the Vista Social login page.
- Click Login with Single Sign-On.
- Enter your work email. You're taken to your identity provider to sign in.
SSO is available on the Enterprise plan. An account manager sets it up in Settings → Integrations → Single sign-on, usually with help from your IT team. See How to set up single sign-on (SSO) in Vista Social.
Important When SSO is on for your domain, everyone on that domain must sign in through your identity provider. Email and password login and password reset are turned off for those users. |
Frequently Asked Questions
Q: Can I switch between login methods?
A: Yes, if SSO isn't on for your domain. You can use email and password, Google, or a passkey, depending on what's set up on your account.
Q: Why don't I see the SSO login option on my account?
A: SSO is only available on the Enterprise plan. On Enterprise, an account manager can set it up in Settings → Integrations → Single sign-on. If you don't see it there, contact your account manager.
Q: Can I still use my Vista Social password after SSO is set up?
A: Not while SSO is on. Password login and password reset are turned off for your domain. If SSO is turned off, password login works again.
Q: What if I lose access to my passkey device?
A: Use another login method on your account, such as email and password or Google. If you don't have another way to sign in, contact our support team.
Need help?
Reach out to our support team, and we are happy to help.
Related Reading:
How to set up single sign-on (SSO) in Vista Social
I'm having issues using Google sign-in in Vista Social
My Vista Social account is locked out
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