| Plan | ✓ Professional ✓ Advanced ✓ Scale ✓ Enterprise |
If you're having issues logging in with Google, it may be due to two-factor authentication (2FA) being active on your Vista Social account. Follow the steps below to disable 2FA.
Interactive guide
Step-by-step guide
|
Note Make sure you're logged in to the correct Google account before you follow the steps below. |
- Since Google sign-in may be blocked, log in first with your Vista Social username and password.
- Click your profile picture at the bottom left of the navigation and select Settings.
-
Click Account Settings, then Security.
-
In the TWO-STEP AUTHENTICATION section, click Disable two step authentication.
- Follow the on-screen prompts to confirm that you want to disable 2FA.
-
Log out of your account and log back in with Sign in with Google.
Important Disabling 2FA may reduce your account security. If possible, consider re-enabling it once you've successfully set up Google sign-in. |
Frequently Asked Questions
Q: Why can't I log in with Google?
A: Google sign-in may be blocked when two-factor authentication (2FA) is active on your Vista Social account. Log in with your username and password, then disable 2FA in Account Settings > Security.
Q: Where do I disable two-factor authentication?
A: Click your profile picture at the bottom left of the navigation, select Settings, and go to Account Settings > Security. In the TWO-STEP AUTHENTICATION section, click Disable two step authentication.
Q: Can I turn 2FA back on later?
A: Yes. Disabling 2FA may reduce your account security, so consider re-enabling it once you've successfully set up Google sign-in.
Need help?
Reach out to our support team, and we are happy to help.
Related Reading:
My Vista Social account is locked out
How to change your email address or password
Sign up now and try Vista Social for 14 days, free!