If a client has given you access to their Facebook page through Meta Business Suite (Business Manager), but you’re having trouble connecting it to a third-party tool like Vista Social, it’s important to confirm that you have full control (admin access) to the business portfolio.
Without full access, some integrations, such as connecting Facebook or Instagram profiles, may fail due to insufficient permissions.
How to check your business portfolio access
Go to Meta Business Suite. Visit business.facebook.com and log in with the account that was added to the client’s business.
Select the correct business portfolio. If you manage multiple businesses, click the dropdown at the top left to select the right one.
On the left sidebar, click Settings → People. You’ll see a list of people who have access to the business.
Find your name, then click it from the list to view your assigned access.
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Check your access level. Under Business portfolio access and Business assets, you should see one of the following:
✅ Full control (admin access) — You have complete access, including permission to connect pages and assets to third-party tools like Vista Social.
⚠️ Partial access — You can manage content, but can’t connect or manage integrations.
If you don’t have full access, ask the page or business owner to go to Settings → People and edit your permissions. They should toggle “Full control” on under your profile.
Once you have full access to your client's business portfolio and business assets (Facebook page and Instagram profile), you should have no trouble connecting Meta profiles to Vista Social!
Need further help?
If you have any questions or need additional help, feel free to contact our awesome support team. We are here to assist you! 💙
Related Reading:
Can you connect Instagram without a Facebook page?
My Facebook Page is missing from the list of available profiles to choose from
How do I check if I have admin access to my Facebook page?
There are no Facebook pages associated with this Facebook account
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