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What this does
Leaderboard ranking settings in Advocacy let you decide how advocates are ranked on the Leaderboard tab. You can reward:
- Activity - people who take actions often
- Results - people who drive meaningful interactions like comments
- Reach - people who generate the largest audience exposure
Where to find these settings
- Open your Advocacy program
- Click Settings
- Scroll to Leaderboard ranking
- Set weights for:
- Reposts
- Shares
- Comments
- Mentions
- Likes
- Reach (per 1,000)
How scoring works
Each advocate gets a score based on your selected weights:
Score = Reposts×w + Shares×w + Comments×w + Mentions×w + Likes×w + (Reach/1000)×w
Important notes:
- You can use decimals (for example,
0.75) - Reach is scaled by 1,000 so it doesn't overpower everything by default
- A higher weight means more impact on ranking
- Setting a weight to
0removes that metric from scoring
Recommended presets
Reward activity
Best when your goal is habit-building and participation.
Suggested weights:
- Reposts:
2.0 - Shares:
2.0 - Comments:
1.0 - Mentions:
1.0 - Likes:
1.0 - Reach (per 1,000):
0.1
What this encourages:
- Frequent participation across multiple action types
- Daily advocate engagement
Reward results
Best when your goal is meaningful engagement, not just volume.
Suggested weights:
- Reposts:
1.0 - Shares:
1.5 - Comments:
3.0 - Mentions:
2.0 - Likes:
0.5 - Reach (per 1,000):
0.2
What this encourages:
- Thoughtful advocacy that leads to conversations
- High-value interactions over lightweight actions
Reward reach
Best when your KPI is visibility and impressions.
Suggested weights:
- Reposts:
0.25 - Shares:
0.25 - Comments:
0.1 - Mentions:
0.1 - Likes:
0.05 - Reach (per 1,000):
1.0
What this encourages:
- Distribution through larger audiences
- Ranking led primarily by visibility outcomes
For almost pure reach ranking, set Reach to 1.0 and all other weights to 0.
Quick example
If an advocate has 2 reposts, 11 shares, 3 comments, 1 mention, 8 likes, and 36,618 reach, and your settings are Reposts 3, Shares 2, Comments 2, Mentions 2, Likes 1, Reach 0.75, then:
Score = 2×3 + 11×2 + 3×2 + 1×2 + 8×1 + (36,618/1000)×0.75
Score = 6 + 22 + 6 + 2 + 8 + 27.46 = 71.46
Best practices
- Start with one preset that matches your current program objective
- Keep weights stable for at least 2 to 4 weeks before changing
- Communicate ranking rules to advocates so expectations are clear
- Avoid changing weights too frequently, since it can feel unpredictable to advocates
- Revisit weights quarterly as goals evolve
Troubleshooting
- Leaderboard feels random: one or more weights may be too high or too low relative to your data
-
Reach dominates too much: lower the Reach weight (for example, from
1.0to0.5) - Too much low-quality activity wins: increase Comments and Mentions, and lower Likes
- Not enough participation: increase Reposts and Shares, and reduce strict result metrics
Need help?
Reach out to our support team, and we are happy to help. 💙
Related Reading:
Getting started with Advocacy Program for Brands
Managing your Employee Advocacy Admin Dashboard
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