| Plan | ✓ Professional ✓ Advanced ✓ Scale ✓ Enterprise |
How to respond to reviews on Vista Social
Your customers can leave reviews of your business. The reviews of your customers can provide valuable feedback to your business. You can reply to their reviews, which can help build customer trust.
🕹️ Interactive guide
Check out the interactive demo below for steps, or scroll down for our written guide.
1. To respond to a customer's review in Vista Social, go to the Reviews page from the main menu.
2. Select Not Responded to see the reviews that you have not responded to yet.
3. Type in your response in the Respond to this Review field.
4. Once you're done responding, click on the Reply button.
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Note We only load reviews from the last 30 days when users first connect their profiles. |
Frequently Asked Questions
Q: Can I respond to all reviews within Vista Social?
A: Users can reply to reviews from Google Business, Facebook, Apple App Store, & Google Play Store. Due to third-party platform limitations, the following review sites are monitoring-only:
Trustpilot
Yelp
TripAdvisor
OpenTable
Need further help?
If you have any questions or need additional help, feel free to contact our awesome support team. We are here to assist you! 💙
Related Reading:
Which networks can I reply to reviews from within Vista Social?
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