Keeping your brand’s voice consistent across all social media channels is essential to building trust with your audience.
Our Brand Safety and Compliance feature helps ensure your team doesn’t accidentally post or reply with content that doesn’t fit your guidelines, reducing your brand reputation.
In this guide:
Creating a Brand Safety and Compliance Policy
Admins can set up Brand Safety and Compliance policies by uploading an existing policy or using our AI assistant to create a tailored policy for each profile group.
This ensures the guidelines match the standards, guidelines and unique tone established for your brand.
1. Head to your profile group settings.
2. Select a profile group and click Edit policy.
3. Paste your existing policy on the left, or generate one with the help of our AI assistant on the right. Then, set your policy as Active and Save it.
Who can set up or edit policies?
| Role | View | Create/Edit |
| Account admin | ✅ | ✅ |
| Profile group admin | ✅ |
✅ (assigned profile group) |
| Restricted user | ✅ | ✅ |
Policy Warnings & Notifications
When team members draft a post or reply to engagement, they’ll receive a notification if the content doesn’t meet your set guidelines. This gentle reminder helps everyone stay aligned with your brand’s voice and values!
If your team needs a refresher on the policy, they can check it out when scheduling a post
Setting up Brand safety and compliance policies gives you the confidence to empower your team to engage freely, while keeping your brand’s integrity intact.
Need further help?
If you have any questions or need additional help, feel free to contact our awesome support team. We are here to assist you!
Related reading:
How to create a Brand Voice for profile groups
Adding users and setting up permissions
Changing user permissions in your organization
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