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To connect Snapchat to Vista Social, you need a Public Profile for your business. Unlike a regular account, a Public Profile gives you access to insights, saved stories, lenses, and commerce features.
If you already have a Public Profile, skip to Step 2.
Step 1: Set up a Public Profile for your business
1. Go to Snapchat Ads Manager and log in to your Snapchat account, or create a new one.
2. Fill in your business name, business email, and your name. Then click Next.
3. Select your country and currency, enter your business phone number, and click Next.
4. Create your Public Profile. You can keep your existing username or pick a new one. Then click Create Public Profile.
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Note Your Public Profile is now ready to connect. Setting up campaigns in Snapchat Ads Manager is optional, and you can do it later. |
Step 2: Connect your Public Profile to Vista Social
1. Log in to your Vista Social account and go to Quick add → Add a social profile.
2. Choose the profile group you want to add the profile to. If the profile group isn't on the list yet, click Create new profile group. Then click Continue.
3. Find Snapchat in the list and click Connect.
4. You'll be redirected to Snapchat. Log in with the account that owns the Public Profile and follow the prompts to authorize Vista Social.
5. Once the profile is connected, you'll get a notification and the profile will appear under Profile Management.
Frequently Asked Questions
Q: Can I connect a regular Snapchat account?
A: No. Only Public Profiles for businesses can be connected to Vista Social. Follow Step 1 to create one.
Q: Do I need to run ads to connect my profile?
A: No. You only need a Public Profile. Snapchat Ads Manager campaigns are optional.
Q: My Snapchat profile disconnected. What should I do?
A: Reconnect it by following How to reconnect/disconnect profiles.
Q: Can a team member connect the Snapchat profile for me?
A: Yes. Invite them as a team member with permission to connect profiles. See How to invite users as team members to connect social profiles.
Need help?
Reach out to our support team, and we are happy to help.
Related Reading:
Snapchat Publishing with Vista Social
Character limits for each social network
How to reconnect/disconnect profiles
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