If you encounter the error, "User with this email belongs to another organization" when inviting a new team member, it likely means they already have a Vista Social account.
This often happens if they accidentally signed up for a trial instead of waiting for your invitation.
To fix this, just contact our awesome support team. We'll free up your colleague's email, then you can send the invite once again!
Related Reading:
How to change your email address or password
How to add a Profile Group to your account
How to add/remove profiles to a Profile Group
Adding users and setting up permissions in your organization
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