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Slack Integration

Mike

 

Plan ✓ Professional    ✓ Advanced    ✓ Scale    ✓ Enterprise

 

With our Slack integration, you can easily stay up-to-date on your Vista Social activity in real-time. Customize the notifications you want to receive in Slack, create multiple channels to stay organized, and never miss a beat when responding to your inbound messages. 

 

Setting up the Slack integration

To enable Vista notifications in Slack, an Account Owner must enable the integration first. Once the integration is enabled for your account, any Vista user can activate the webhooks and connect them in Slack.

 

Step 1: Create a Slack app

This step needs to be performed only once. If you have already performed this step, please proceed to the next step.

Please click this link: Create Slack App and pick the "From Scratch" option. Create a Vista Social app with a descriptive name like Vista Social Notifications.

Step 2: Activate webhooks for your Slack account

  1. You will be taken to your webhook's Settings. Navigate to Incoming Webhooks.

     
  2. Click the toggle to On to activate incoming webhooks.

     
  3. Create the webhooks.
    a. Click Add New Webhook to Workspace. You can create one or multiple webhooks, depending on how many Slack channels you want to use to receive notifications.

    b. Click Copy to copy a specific webhook URL for your chosen Slack channel.

Step 3: Connect the webhook in Vista Social

  1. Navigate to the Notification Settings page in Vista.
  2. Locate the specific type of notification you want to receive, and then select Slack. A popup window appears.
  3. Paste the webhook URL you copied in the previous workflow into the form field.
  4. Click Save.
  5. Repeat this process for however many webhooks you want to create. You can only create one webhook per channel.

After these workflows are completed, any user in the designated Slack channel receives notifications for the activity you enabled notifications for.

 

Customize the Slack App's Appearance

1. Out of the box, your new Slack app will have a pretty generic icon with its notification.

2. If you want to change out the icon, feel free to use our logo, or your own branding. First, head to your newly created app's Basic Information area.

3. Here, you'll find the option to change the app icon, color, and name:

Now your notifications can have custom branding!

 

Need further help?

If you have any questions or need additional help, feel free to contact our awesome support team. We are here to assist you! 💙 

 

Related Reading:

Enable browser notifications

Weekly and Monthly Performance Email Notifications

How to choose which emails you want to receive from Vista Social

 

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