With our Slack integration, you can easily stay up-to-date on your Vista Social activity in real-time. Customize the notifications you want to receive in Slack, create multiple channels to stay organized, and never miss a beat when responding to your inbound messages.
In this guide:
Setting up the Slack integration
To enable Vista notifications in Slack, an Account Owner must enable the integration first. Once the integration is enabled for your account, any Vista user can activate the webhooks and connect these in Slack.
Step 1: Create Slack app
This step needs to be performed only once. If you have already performed this step, please proceed to the next steps
Please click this link: Create Slack App and pick "From Scratch" option. Create a Vista Social app with a descriptive name like Vista Social Notifications.
Step 2: Activate webhooks for your Slack account
- Navigate to Add Features and Functionality.
- Click the toggle to On to activate incoming webhooks.
- Create the webhooks.
a. Click Add New Webhook to Workspace. You can create one or multiple webhooks, depending on how many Slack channels you want to use to receive notifications.
b. Click Copy to copy a specific webhook URL for your chosen Slack channel.
Step 3: Connect the webhook in Vista Social
- Navigate to the Notification Settings page in Vista.
- Locate the specific type of notification you want to receive, and then select Slack. A popup window appears.
- Paste the webhook URL you copied in the previous workflow into the form field.
- Click Save.
- Repeat this process for however many webhooks you want to create. You can only create one webhook per channel.
After these workflows are completed, any user in the designated Slack channel receives notifications for the activity you enabled notifications for.
Customize the Slack App's Appearance
1. Out of the box, your new slack app will have a pretty generic icon with it's notification.
2. If you want to change out the icon, feel free to use our logo, or your own branding. First, head to your newly created app's Basic Information area.
3. Here, you'll find the option to change the app icon, color and name:
Now your notifications can have custom branding!
Need further help?
If you have any questions or need additional help, feel free to contact our awesome support team. We are here to assist you! 💙
Related Reading:
Weekly and Monthly Performance Email Notifications
How to choose which emails you want to receive from Vista Social
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