Do you want to call out a user or a brand in your post? You may do so using mentions. To do so, simply add the @username of the page or profile in the post and it will automatically mention them in your post! 😎

Saved Mentions

Some brands may have different usernames on different social networks. Instead of manually tagging them in a single post, you may create a Saved mention and we will make sure that the correct page or profile is tagged per network.

Supported networks

• Facebook page
  • Can mention other pages
• Instagram profile
• Twitter profile
• LinkedIn Company page
  • Can mention other pages
  • Can mention personal profiles (of followers)

    Note: We can only look up handles of LinkedIn personal profiles if they are currently following your Company Page.

• LinkedIn personal profile
  • Can mention LinkedIn pages

Currently not supported:

• Facebook profiles
• Facebook groups
• Pinterest profiles
• Other networks not listed above

Advantages of using Saved mentions

• Reduces the time it takes to mention all social profiles of a single brand/person
• Gives the user more control of who gets mentioned
• Ensures that the correct profile of a brand is mentioned in the post

How to create a Saved mention

1. Click the Create icon to open the publishing window and click the @ sign in the content creator field:

2. Click the plus + sign to create a mention:

3. In the provided field, type in the name of the profile you want to add. The system will automatically search for potential matches per social network. Manually review them and ensure that the correct social profile is selected.

4. If the social profile that was auto-selected is incorrect, simply click the trash icon beside it and search for the correct profile.

4. Click Save and the Saved mention is saved on your account.

5. To use the Saved mention, create your post and click the "@" sign to see the list of Saved mentions you have created. Click to select the user/brand that you want to use:

6. You're all set!

How to disable Saved mentions

While Saved mentions are valuable, you can turn them off and just manually mention users the caption. This saves users time from setting up Saved mentions.

Just to to Settings > Publishing settings > Saved Mentions. Go ahead and disabled saved mentions for your account. 

However, there are risks. If you use the wrong handle, the mention might not work, appear as plain text, or mention the wrong user. For example, mentioning @vistasocial instead of @vistasocialapp (our correct handle) would mention the wrong account.

Disabling Saved mentions also makes it harder to mention users with different usernames across social networks. For instance, we are @vistasocial on LinkedIn and @vistasocialapp on Twitter. Saved mentions simplify this process. If you disable them, just be extra careful with handles!

Related Reading:

Adding mentions (tags) in posts

Adding hashtags to a post

How to tag personal LinkedIn profiles on page posts

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