If you've reached this page when trying to connect your Instagram profile but notice the one you want to connect is missing or you're seeing an error, "There are no Instagram Business Profiles associated with this Facebook account", this article will help you get up and running quickly! 🏃🏻♀️
Here are the most common things that cause this issue:
1. Instagram Business Profile not properly linked to a Facebook page
2. Instagram Profile is not a Business/Creator Profile
3. Permissions were not properly given to Vista Social
1. Instagram Business Profile is not properly linked to a Facebook Page
First, you'll want to check if the Instagram Business Profile is properly linked to its associated Facebook page. There's a very specific area on Facebook you'll want to look to check this.
Do not rely on the "accounts center" or "Business Manager" screen - you would want to go to your Facebook page's "linked accounts" screen instead:
Wrong Screen 🙅🏼♂️ |
|
Wrong Screen 🙅🏼♂️ | |
Right screen! 👍🏻 |
1. On Facebook, head to the "See all Profiles" option and select your Facebook Page
2. Click on Settings & Privacy, then Settings
3. Click on Linked Accounts
|
Not seeing a Linked Accounts option? You are likely on a personal Facebook profile, not a page. Please switch to your Facebook Page, or create a Page if you don't have one, in order to continue. |
If this page asks you to Review your account connection, click on Review Connection to complete this step:
Once you finish, it should look like this:
Now you're ready to connect the profile to Vista Social (or refresh the existing connection)'
2. Instagram Profile is not a Business/Creator Profile
Reconverting to Business or Creator Profile
|
Note: We recommend using the Business Profile account type, as you'll have access to more features. Learn more about Instagram's account types. |
On your phone, log in to the Instagram profile and convert it back to personal. Go to Settings & Privacy > Business tools and controls > Switch Account Type > Switch to Personal Account.
Close the app and reopen it. Go back to the same settings on the Instagram app and convert it back to Business or Creator.
On your list of Facebook pages, click to select the Facebook page of the brand that matches the Instagram profile you are connecting. This step is critical and ensure that you are selecting the correct Facebook page.
|
Do not skip this step as this may create a brand new Facebook page for it. Do not click "Don't connect to Facebook Now" |
You should be all set! You may now go back to Vista Social and follow the steps in this article to reconnect the Facebook and Instagram profiles.
3. Permissions were not properly given to Vista Social
You may not have given us the permissions we need for your account. This typically happens when you try to connect your Instagram profile or Facebook page for the first time.
Fixing this is fairly simple.
On Facebook click on Settings & Privacy then Settings
Click on Security and login and then Business Integrations
Once there, click on the Remove button to the right of 'Vista Social'
Now head over to your Vista Social account and try connecting your Instagram profile one more time.
If that worked, great! 🎉 If you're still having trouble, don't hesitate to reach out to our awesome support team. 💙 🎉
Related Reading:
Troubleshooting Instagram Post Failures: "The Instagram Account is Restricted"
----
Sign-up now and enjoy Vista Social's fully featured free plan as you get started, or try our full toolkit priced to make social media management affordable!